Website Support & Maintenance

Your website is live — but it still needs ongoing care.
From treatment updates and pricing changes to bug fixes, updates, and on-page SEO housekeeping, we keep your site running smoothly and looking professional. Whether you want hands-off support or help as and when you need it, there’s a plan to suit how your clinic operates.

What’s Included in Our Support Plans

  • Website content updates, including treatment descriptions, pricing changes, and clinic information (within your monthly allowance)
  • Fixing website bugs or technical issues affecting performance or usability
  • Design and layout tweaks to existing pages and sections
  • On-page SEO housekeeping (metadata, headings, internal links – not ongoing SEO campaigns)
  • Plugin and theme updates, plus resolving conflicts where they occur
  • Advice and support via email or phone, depending on your plan
  • Priority response times based on the support plan you’re on

Our Plans

FEATURE ESSENTIALS PLAN STANDARD PLAN PRO PLAN GROWTH PLAN
Monthly Cost £40/month (£400/year) £80/month (£800/year) £120/month (£1,200/year) £180/month (£1,800/year)
Monthly Support Allowance 40 minutes 80 minutes 120 minutes 240 minutes
Response Time Within 12 business hours Within 8 business hours Within 4 business hours Within 2 business hours
Support Method Email Email & phone Email & phone Email & phone
WordPress Hosting Included Included Included Included
Plugin & Theme Updates ✔️ ✔️ ✔️ ✔️
Bug Fixes & Troubleshooting ✔️ ✔️ ✔️ ✔️
Design & Layout Tweaks ✔️ ✔️ ✔️ ✔️
Content Updates & New Pages Within allowance Within allowance Within allowance ✔️
Quarterly Health Checks ❌ ✔️ ✔️ ✔️
Who’s it for? Low-maintenance clinic websites Busy aesthetics clinics High-enquiry treatment sites Content-led & growing clinics

Need more than 2 hours per month?

If your clinic website needs regular treatment updates, new service pages, offers, or ongoing improvements, the Growth Plan is built for that. It includes four hours of monthly support, hosting, priority response times, and proactive maintenance to keep everything running smoothly. For larger clinics, multi-practitioner sites, or training academies with requirements beyond this, bespoke retainers can be discussed once the scope and expected workload are clearly defined.

Pay-As-You-Go support

If you don’t need an ongoing maintenance plan, ad-hoc support is available at £45 per hour, billed in 15-minute increments. This option does not include hosting, priority response times, or proactive monitoring, and work is carried out subject to availability. For most clinics, a monthly support plan offers better value and more consistent support, particularly where content and offers change regularly.

Not sure which plan fits?

Get in touch and we’ll talk it through based on how often your site changes and the level of support you actually need.